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Case Study

Nigerian Govt Shared Services Provider Transitions Exchange from Odin to HC

A Nigeria-based Shared Services Provider extends a common services platform to government departments and agencies across Nigeria, including hosted Exchange for approximately 40,000–60,000 users.

Industry: SSPHQ: NigeriaAccounts: 40–60K
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Nigeria

The Nigeria based Shared Services Provider, extends a common services platform to government departments and agencies across Nigeria including a hosted Exchange infrastructure, servicing a user base of approximately 40,000 – 60,000 users.

What They Say

In mid of 2019, CloudBlue staff informed us about the imminent policy to make Odin Automation Suite End of Life in the next few months. It was a short notice but we contacted Hosting Controller.

Implementation of hosted Exchange user base across government institutions.

Business Challenge

For its nationwide operations, the services provider has been servicing its hosted Exchange user base across government institutions with Odin Automation Suite.

“In mid of 2019, CloudBlue staff informed us about the imminent policy to make Odin Automation Suite End of Life in the next few months. It was a short notice but we contacted Hosting Controller.”

It took us many months to deploy Odin when it was originally deployed. We needed to arrange to decommission Odin and on-board to a newer solution.

Implementation of hosted Exchange user base across government institutions.

Solution

The customer knew Hosting Controller as one of Microsoft’s original validated solutions in addition to Ensim and Parallel’s Odin before the two were acquired by Ingram Micro.

Since the newer Hosting Controller solution was already validated by Microsoft, they did a quick technical evaluation. The product was equipped with a thorough migration feature which made migration over to the newer solution much easier. We were done with migration without requiring any on-site professional services from Hosting Controller.

50% cost saving, Availability of 24/7, Automation of all processes.

Key Benefits

  • Smooth transition to Hosting Controller with zero downtime.
  • 50% cost saving compared to previous solution.
  • Responsive UI and easy navigation around the control panel.
  • Better compliance to security policies.
  • Availability of 24/7 premier support services. Odin was only offering standard support.
  • Regular product updates and bug fixes, security patches and new features.
  • Product API keeping DevOps busy with automation of all processes.

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