Shared hosting typically uses a web-based control panel system. As in shared hosting, the provider is generally responsible for managing servers, installing server software, security updates, technical support, and other aspects of the service. Most servers are based on the Linux operating system and some providers offer Windows-based servers as well. Hosting Controller control panel is available for both operating systems, Linux and Windows.

Hosting Controller offers a comprehensive and integrated solution for Shared Hosting providers offering different types of hosting on both Windows and Linux servers. Hosting Controller's Shared Hosting solution comes with a master console server that controls and provisions all the servers in a web host's cluster.

The solution comes bundled with a billing engine that tightly integrates with backend provisioning engines running on all servers and automatically manages the service for all customers with their websites and other applications on the hosting cluster.