HC Professional Support Services

Hosting Controller takes the concept of customer support to a level above by offering HC Professional Support Services. These services deal with the complications of different domain which do not come under the HC software trouble shooting. Read more

Purchase Option

Support Name

Support Price

HC Professional Support Services

Incident Support Plan

US$65.00/Incident

HC Support associates some “Incident Support Plan” with each issue. The number of incidents to be associated with the problem depends on its scale. For example a simple installation of a third party software may require the purchase of two instances of “Incident Support Plan”. And HC customization may require the purchase of 10 instances of “Incident Support Plan”. Each instance of “Incident Support Plan” costs $65. The number of incidents to be associated is decided (suggested) by HC support team.

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About HC

Founded in 1999, Hosting Controller is a cloud hosting automation solution for web hosts and cloud based service providers. It allows them to manage both Windows & Linux servers simultaneously as part of a single cluster. In addition to shared hosts, HC offers a full solution suite for hosted Enterprise Applications creating a shared multi-tenant environment for automatic provisioning of Hosted Exchange 2007/2010, BlackBerry, SharePoint, Lync and Dynamics CRM. It also offers a full automation solution for Infrastructure and Virtualization providers offering virtualized partitions on both Windows and Linux based servers through VMware ESXi 5, Hyper-V technology & Xen Hypervisor technology for Linux! Hosting Controller Inc. is based in Richmond, BC, Canada and has customers in 125 countries worldwide.