Trouble Ticket

Trouble ticketing is a built-in feature of reporting a specific problem or issues or requesting help from one level above ( in case of webadmin this above level is reseller and in case of reseller it is hostadmin). The trouble ticketing is an efficient way to track requests and provide response in time and ensure systemised record keeping of these responses and requests.

Thus Trouble tickets are an easy way of sending a support request to your hosting administrator whenever you have a problem.

It has following sub sections:

Following are the tasks you can perform under this section:

• Viewing all your clients tickets.

• Viewing all your tickets.

• Viewing details of a client ticket.

• Viewing detail of your ticket.

• Sending response to a ticket.

• Deleting a client ticket.

• Closing your ticket.