You can view tickets archive at any time. It is a good idea to check tickets archive regularly, as they deal with problems or issues that probably will affect you.

To view tickets archive:

1. Click on the Tickets Archive link in the Trouble Ticket menu.

2. There are 3 ways of viewing tickets:

1. Enter the ID number of the ticket in the Enter Your Ticket Number Search field and click on the button. This will open the required ticket automatically.

2. Click on the ticket category from the available drop-down list. This will display all of the tickets in that particular category.

3. Click on the column headings of the Ticket Listing table to sort the listed tickets by that column.

3. Click on the radio button next to the required ticket and click on the button to view the details of the ticket.

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