Closing a ticket

You can close a ticket once you are satisfied that the problem has been resolved. This lets your hosting administrator know that there is no more problem and you are happy with the result.

To close a ticket:

  1. Click on the My Tickets link in the Trouble Ticket menu.

  2. Open the ticket that you want update. Refer to Viewing personal tickets if you are having trouble finding the required ticket.

  3. Click on the button.

 

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