You can delete an Off-line payment that was entered incorrectly. It is strongly recommended that you do not delete Off-line payments on a regular basis. When an off-line payment is deleted, the amount is debited from customer account. You may see the customer credit report from Generating customer reports.

To delete an Off-line payment:

1. Click on the Off-line Payments link in the Payments Manager menu.

2. Click on the radio button next to the required customer and click on the button.

3. Click on the radio button next to the required payment and click on the button.

4. Confirm that you want to delete the account in the dialog box.

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