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Target Audience

This document is intended for HOST ADMINISTRATORS/RESELLERS/WEB ADMINISTRATORS who need to install, configure and manage Exchange 2007 Server with HC. It explains all the technicalities and functionalities of server configuration in detail. In addition to that, it also states the required steps to ensure flawless working of Exchange 2007 Server with HC.

It is assumed that you have successfully installed HC and performed all the prerequisites to configure an Exchange 2007 Server.

Introduction

About HC

It enables web hosting companies to manage all their servers both Windows & Linux through centralized interface. You can add multiple mail servers within a cluster and offer MS-Exchange & SharePoint hosting. You can expand your business with HC, from one server to cluster of servers. It allows you to add new clusters as per your requirements.

HC Installation

You have to first install it on database server having windows operating system. It can be a standalone server and can have other roles such as Web, Mail and DNS as per your requirements. For further assistance, refer to HC Installation Guide.

HC Pre-requisites and Working

Before Installation, you should know the pre-requisites of HC. You have to install Microsoft SQL Server. Instead of this, if you want, you can also download HC installer, in which MSDE is bundled free, depending on your requirements. You have to install Mail Server such as Mail Enable or any other. For websites, you have to install IIS and DNS.

Following figure illustrates working of HC in a cluster environment:

About Exchange 2007

Most of the businesses in recent era are heavily dependant on e-mails for their communication within and outside the organization. It introduces an immense need for employees to have a reliable, fast and secure collaboration system for them.

MS Exchange 2007 has been designed with a view point to meet all these challenges in an efficient and organized way. It is a competent messaging system that assures any where e-mails access to all. It provides built-in protective technologies to keep your business moving to the highest level. Moreover, it reduces spam/viruses, enable confidential communications, and thus help your company to be compliant. It can reside on a single server as well as cluster of servers.

Key Features

Exchange 2007 is flexible, familiar and fits your business and offers following key features:

Ø Built in Protection

Ø Anywhere Access

Ø Operational Efficiency

Ø The Outlook Experience

Exchange 2007 Server Roles

MS Exchange 2007 offers five server roles that you can install and configure on your machine. List of these server roles is stated below:

Ø Client Access Server Role (CAS)

Ø Edge Transport Server Role

Ø Hub Transport Server Role (HUB)

Ø Mailbox Server Role (MBX)

Ø Unified Messaging Server Role

HC Supported Server Roles

You can install HC and Exchange 2007 on a single server, depending on your business needs and if the server meets the hardware & software requirements for both. HC deals with three Exchange Server roles out of five, namely as:

Ø Client Access Server (CAS)

Ø Hub Transport Server (HUB)

Ø Mailbox Server (MBX)

How It Works

All what you need is to install HC on MS Exchange Server 2007 machine containing the role of HUB Transport Server and HC manages the rest itself. It monitors and handles all the MS Exchange 2007 roles for you in an efficient and organized manner. There is not any long list of steps to install HC with MS Exchange 2007, all you need to do is:

Ø Install HC on Database Server.

Ø Install Exchange Server 2007 either on the same or another machine. HC facilitates you to install HC and MS Exchange on a single server as well as cluster of servers. If HC is installed on a server other than Database Server then do install HC on it.

Ø After login as Host Admin, in “Global Settings” select Exchange 2007 as Mail Server and add the server (where Exchange 2007 is installed) as a mail server to HC cluster.

During this process all Mailbox Servers, Client Access Servers (CASs) and Domain Controllers (DCs) are shown to you. Here you just have to select one CAS Server for Outlook Web Access if you have multiple CASs and one Domain Controller, the DC which is attached with Exchange Server 2007. That is it! Now you can run Exchange 2007 with HC. Following figure depicts MS Exchange working in HC:

HC Supported Modules

The entire list of HC supported modules and features are as follows:

Ø Mailboxes

o Create New Mailboxes

o Enable/Disable Mailbox

o Define Forwarding Account

o Change Mailbox Password

o List Membership Management of Mailboxes

o General and Advanced Level Properties for Mailboxes

o Manage Mailbox Permissions (like SendAs, FullAccess, DeleteItem)

o Enable/Disable Protocols (POP3, IMAP, OWA, MAPI)

o Manage Mailbox Email Addresses

§ Select Primary Email Address

§ Add/Remove Additional Email Addresses

Ø Distribution Lists

o Create/Remove Distribution Lists

o Change General Distribution List Settings

§ Add/Remove List Members

o Change Advanced Distribution List Settings

§ Display Name

§ Hide Distribution List From Exchange Address Lists

§ Send Out-Of-Office Message to Originator

§ Specify Message Size Limit

§ Specify Message Delivery Report

· Send Delivery Report to Manager

· Send Delivery Report to Originator

· Don’t Send Delivery Report

§ Manage Distribution List Email Addresses

· Add/Remove List Email Addresses

· Select Primary Email Address (UPN)

§ Manage Distribution List Mail Flow Settings

· Accepted Senders

· Rejected Senders

Ø Public Folder

o Create/Remove Public Folders

o Automated Creation of Organization Folder

o Concealment of Root Public Folder of one Organization from Users of other Organization

o Mail Enable/Disable Public Folders

o Change Mail Properties for Mail Enabled Public Folders

§ Display Name

§ Hide Public Folder from Exchange Address Lists

§ Specify Incoming/Outgoing Message Size Limit

o Change Advanced Properties

§ Storage Quota

§ Deleted Items Retention

§ Age Limits

o Manage Public Folder Email Addresses

§ Add/Remove Public Folder Email Addresses

§ Select Primary Email Address (UPN)

o Manage Public Folder Mail Flow Settings

§ Accepted Senders

§ Rejected Senders

Post Installation Steps

Once you have installed HC and Exchange 2007 Server, you need to configure the entire setup. You have to follow these steps as stated, to omit faults & errors during Exchange 2007 configuration.

Steps to Follow

Configuration of Exchange 2007 Server comprises of mainly two steps i.e. Enable Exchange 2007 Server and Add Exchange 2007 Server. Later sections of this document describe each of them in detail.

Enable Exchange 2007 Server

Follow these steps to enable Exchange 2007 Server for your cluster.

After successful login, following screen is displayed:

Go to “General >> Server Manager” as highlighted in the previous screenshot. It opens following screen:

Go to “Global Settings”. It opens following screen:

Select “Windows Family >> Mail Server”. It opens following screen:

First of all enable Mail Service then select Mail Server. Select the mail server as Exchange 2007. Select your required options from the list for other services as well and select “Save Settings”. It updates the changes and enables Exchange 2007 Server for your cluster as shown below:

Add Exchange 2007 Server

To make your server an Exchange Server, you have to add a server and assign it a role such as Exchange 2007 Server. Follow these steps to make your server an Exchange 2007 Server.

Go to “General >> Server Manager”

It opens following screen:

Go to “Add Server”, it opens following screen:

§ Friendly Name:

It is the list of available servers; you can select one as per your requirements.

§ Primary IP Address:

It is the unique IP Address of the selected Server.

§ Operating System:

It shows the supported operating system.

§ Server Role:

It allows you to select role for the server, you are going to add.

§ Role Capacity:

It shows the maximum limit of supported domains/DNS/mail domains/databases/Activations on Web/DNS/Mail/Database/BlackBerry Server respectively.

§ Purposing:

It allows you to specify end user for the selected server. You can dedicate your server to only resellers as well as to everyone according to your requirements.

Select “Next” to proceed, it opens following screen:

§ Mail Server Type:

It shows the type of your added Mail Server.

§ HUB Transport Server IP Address:

It is the unique IP Address of the added server.

§ Mailbox Server Details:

It shows details of the added server.

§ Client Access Server Details:

Exchange Server accepts connections from client server roles. These clients can be software or hardware like Microsoft Outlook Express, IMAP4 or any mobile device respectively.

i. Client Access Server:

Select the Client Access Server from the list as required.

ii. OWA Access URL:

Specify the Outlook Web Access (OWA) URL in this field.

§ Domain Controller:

Select domain controller that is attached with Exchange Server 2007, from the list as required.

Select "Next" to proceed. It adds the server and displays appropriate message.

Managing Exchange 2007 Server

In order to manage Exchange 2007 domains, mailboxes, lists and public folders, logon as a Reseller/Web Admin and follow these steps as stated:

Go to “Toolbox >> Tools” section as shown below:

Select “Mail Manager”, it opens following screen:

Select "Add Mail Domain". It opens following screen:

Select your required mail domain from the list and select “Add Mail Domain”. It opens following screen:

1) Mailboxes

Selecting "Mailboxes" opens following screen:

a) Add Mailbox

It allows you to add mailboxes. Selecting “Add Mailbox” opens following screen:

Specify required information in the fields and select “Add Mailbox”. It adds a mailbox with the specified information.

b) Edit Mailbox

It allows you to modify various properties of the mailbox. Selecting “Edit Mailbox” opens following screen:

General Properties

It allows you to modify general properties. Specify information as required and select “Update Mailbox”. It applies the changes on the mailbox as specified.

Advance Properties

It allows you to modify advance properties. Selecting "Advance Properties" opens following screen:

Modify information as required and select "Update Mailbox" to save the changes.

Email Addresses

It allows you to add/remove email address or change Primary Email Address. Selecting "Email Addresses" opens following screen:

To add an email address, select "Add Email Address". It opens following screen:

Specify email address to be added and select your required domain from the list. Select "Add Email Address" to apply the changes as specified.

Membership

It allows you to modify list membership of the user. You can add/remove this user to/from any list in the domain. Selecting "Membership" opens following screen:

Specify list members as required and then select "Save Settings". It updates the membership information as specified.

Send On Behalf

It allows you to select mailbox to send email on your behalf. Selecting “Send On Behalf” opens following screen:

Select “Update Mailbox” to save the changes.

Change Password

It allows you to modify password for your mailbox. Selecting “Change Password” opens following screen:

c) Mailbox Settings

It allows you to configure various settings for the selected mailbox. Selecting “Mailbox Settings” opens following screen:

Forwarding

It allows you to select mailbox to forward your emails. Select required information and then select “Save Settings” to apply the changes.

Permissions

It allows you to specify permissions for the selected mailbox. Selecting "Permissions" opens following screen:

Select permission from the given list as required and then "Save Settings" to apply the changes.

Accepted Senders

It allows you to select senders of your choice from whom you want to receive/accept messages. Selecting "Accepted Senders" opens following screen:

Select senders as required and then select “Update Senders” to apply the changes.

Rejected Senders

It allows you to select senders of your choice from whom you don’t want to receive/accept messages. Selecting "Rejected Senders" opens following screen:

Select senders as required and then select “Update Senders” to apply the changes.

d) User Statistics

It shows you complete information of the mailbox usage for your selected user.

e) Disable

It allows you to disable the selected mailbox. The mailbox is then disconnected from the Active Directory User. You can enable it later.

f) Delete

It allows you to delete the selected mailbox. Selecting "Delete" removes the specified mailbox and displays message as appropriate.

When you delete a mail domain, its mailboxes are not deleted immediately. Instead the mailbox data that is stored in the Exchange Mailbox Database is marked for deletion and the associated user account is deleted from Active Directory. They are just soft deleted, which means their associated users are deleted form Active Directory and mailboxes exist in Exchange Mailbox Database as disconnected mailboxes. Disconnected mailboxes are deleted automatically by Exchange after some specific time period. By default, Exchange retains a disconnected mailbox for 30 days.

2) Distribution Lists

Selecting "Lists" opens following screen:

a) Add Distribution List

It allows you to add list(s) as required. Selecting "Add List" opens following screen:

Specify and select required information in the fields and then select "Add Distribution List" to proceed. It adds the specified email address to the list and display message as appropriate.

b) Edit Members

It allows you to modify list members as required. Selecting "Edit Members" opens following screen:

Once you modify the required information, select "Update List" to proceed. It updates the specified list and display message as appropriate.

c) Edit Advance Properties

It allows you to modify advance properties of the list. Selecting "Edit Advance Properties" opens following screen:

Once you modify the required information, select "Update List" to proceed. It updates the specified list and display message as appropriate.

d) Edit Email Addresses

It allows you to add/remove email address or change Primary Email Address. Select "Edit Email Addresses" opens following screen:

Once you specify the Email address, select "Add Email Address" to proceed. It adds the specified email address to the list and display message as appropriate.

e) Accepted Senders

It allows you to modify list of people who are authenticated to send Emails. Selecting "Accepted Senders" opens following screen:

Once you modify the required information, select "Update Senders" to proceed. It updates the specified list and display message as appropriate.

f) Rejected Senders

It allows you to modify list of people who are not authenticated to send Emails. Selecting "Rejected Senders" opens following screen:

Once you modify the required information, select "Update Senders" to proceed. It updates the specified list and display message as appropriate.

g) Delete

It allows you to delete the selected list. Selecting "Delete" removes the specified list and displays message as appropriate.

3) Public Folders

Selecting "Public Folders" opens following screen:

a) Add Public Folder

It allows you to add Public Folder(s) as required. These are shared folders that you can create for sharing data or any other information/knowledge etc. Selecting "Add Public Folder" opens following screen:

Specify required information and select "Add Public Folder" to proceed. It adds the public folder and displays message as appropriate.

b) Edit General Properties

It allows you to modify general properties. Select "Edit General Properties" opens following screen:

Modify the information as required and select "Update Public Folder" to save and apply changes. It modifies the specified information and displays message as appropriate.

c) Edit Advance Properties

It allows you to modify advance properties. Select "Edit Advance Properties" opens following screen:

Modify required information and select "Update Public Folder" to save and apply changes. It modifies the specified information and displays message as appropriate.

d) Edit Email Addresses

It allows you to add/remove email address or change Primary Email Address. Select "Edit Email Addresses" opens following screen:

Select "Set As Primary" to modify status of email address as required. To add an email address, select "Add Email Address". It adds the specified email address and displays message as appropriate.

e) Set Permissions

It allows you to specify permissions for the selected Public Folder. Selecting "Set Permissions" opens following screen:

Select permission from the given list as required and then "Update Permissions" to apply the changes.

f) Accepted Senders

It allows you to modify list of people who are authenticated to send Emails. Selecting "Accepted Senders" opens following screen:

Once you modify the required information, select "Update Senders" to proceed. It updates the specified list and display message as appropriate.

g) Rejected Senders

It allows you to modify list of people who are not authenticated to send Emails. Selecting "Rejected Senders" opens following screen:

Once you modify the required information, select "Update Senders" to proceed. It updates the specified list and display message as appropriate.

h) Mail Disable

It allows you to disable mail for the selected Public Folder. Selecting "Mail Disable" opens following screen:

i) Delete

It allows you to delete the selected Public Folder. Selecting "Delete" removes the specified folder and displays message as appropriate.

4) Outlook Anywhere

Selecting "Outlook Anywhere" displays the Outlook Anywhere Settings for the selected Client Access Server as:

5) Delete

Selecting "Delete" removes the selected mail domain and displays message as appropriate.

Contact Us

In case of any ambiguity/query regarding HC and Exchange Server 2007 configurations, please feel free to contact us at support@hostingcontroller.com