Adding a Serv-U FTP user

Hosting Controller enables you to add new Serv-U FTP users, if your hosting plan allows adding more users your site. You need specify what areas these users have access on your site, and you can set a number of different access properties for each area. The available properties are listed below:

- Read - Allow files to be downloaded from the FTP server.

- Write - Allow files to be uploaded the FTP server, but not changed, deleted, or renamed.

- Append - Allow appending to existing files and is needed for resuming uploads.

- Delete - Allows the user to change files, rename, or delete them.

- Execute - Allows the user to execute files through FTP, i.e. for running DOS and Windows programs remotely. This should be used with care, since allowing Execute access can easily lead to security holes.

- List - Allows the user to retrieve a directory listing.

- Create - Allows the user to create new directories at this path, i.e. the user can make subdirectories.

- Remove - Allows the user to delete directories.

- Inherit - The access rule automatically applies all subdirectories of the path, i.e. the rule is inherited by subdirectories.

Note: This section needs to be enabled by your web host. If you do not see this section in your Hosting Controller menu, then it has not been enabled. Please refer to your hosting administrator for more information.

To add a Serv-U FTP user:

1. Click on the Global Users link in the Serv-U Manager menu.

2. Click on the Add New User link.

3. Enter the user's name in the User Name field and choose the group name for this user from the Group Name drop-down list.

4. Enter the user's password in the Password field.

5. Click on the
   button and choose the required folder using the
   button. Use the
   button find the folder that you want.

6. Enter any miscellaneous information in the Notes area.

7. Click on the
   button and choose the folder for which you want to set access permissions. Click on the as many access permission tick boxes as required.

8. Repeat this step for as many folders as you require.

9. Click on the required tick boxes, as required:

- Disable Account - Disable the FTP account.

- Hide 'hidden' paths - The user can not see any files with the attribute of "hidden" in their directories.

- Always allow login - A user can log in even when the maximum number of users for the server is reached. This is a useful setting for an administrator account.

- Only allow one login from same IP - Prevents a user from concurrently logging in more than a certain number of times. A minimum of two is recommended to ensure trouble free operation for the users.

- Allow user change password - Allow the user change their own password.

10. Set the maximum upload and download speed allowed, in kilobytes per second, in the Max. Upload Speed and Max. Download Speed fields.

11. Enter the maximum number of minutes that you allow a connection before it automatically disconnects in the Idle Timeout field, and the maximum number of users allowed access at one time in the Max. no. of users field.

12. Enter the location of the login message in the Login Message File field.

13. Click on the Enable UL / DL ratios tick box if you want to set up rules requiring X number of uploads for each Y number of downloads. These ratios can be by number of files, or by bytes. Choose the type of information track from the Count drop-down list, enter the ratio of uploads downloads in the Ratios UL / DL fields, and enter the number of bytes/files credited the user in the Preset / Current field. This is the initial credit value a user receives if counting per session, or accumulated across multiple sessions if counting over all sessions.

14. Click on the Enable UL / DL ratios tick box if you want to set a disk space limit for the user. Enter the maximum amount of space a user can use in the Maximum field.

15. Click on the access or deny radio button if you want to deny access a particular IP address and enter the IP address in the adjacent Rule field. You can use an asterisk as a wildcard character. Repeat as required.

16. Click on the
    button.

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