Viewing personal tickets

Viewing your personal tickets allows you to view all the details of any ticket.

To view personal tickets:

1. Click on the My Tickets link in the Trouble Ticket menu.

2. There are 3 ways of viewing tickets:

1. Enter the ID number of the ticket in the Enter Your Ticket Number Search field and click on the
   button. This will open the required ticket automatically.

2. Click on the ticket category from the available drop-down list. This will display all of the tickets in that particular category.

3. Click on the column headings of the Ticket Listing table to sort the listed tickets by that column.

3. Click on the
   button to view the details of the ticket.

Topics:

- Updating a ticket
- Closing a ticket

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